Privacy Policy for Castle Rock ADD-ADHD Evaluations Therapy
Introduction
Welcome to https://castle-rock-add-adhd-evaluations-therapy.denvermentalhealthcare.com (referring to our website, applications, and services collectively as ‘our platform’). We are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our platform.
Scope
This policy covers all aspects of our platform, including but not limited to:
- Our official website at https://castle-rock-add-adhd-evaluations-therapy.denvermentalhealthcare.com.
- Any mobile or desktop applications associated with our services.
- Online forms, surveys, and registration processes.
- Communications initiated by us, including emails, newsletters, SMS, or phone calls.
Please note that this policy does not extend to third-party platforms, tools, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
This Privacy Policy is designed to guide you on the following activities:
- Using Our Services: When you create an account, access our applications, or utilize our services as an authorized user.
- Visiting Our Websites: If you browse our websites linked to this policy.
- Communication with Us: Including subscriptions to newsletters, emails, and interactions via phone or text messages.
Personal Data Collection
We collect various categories of personal data, including:
- Account Information: Details related to your user account creation, such as usernames, passwords (hashed and salted), and profile settings.
- Payment Information: Data required for processing payments, such as credit card numbers, billing addresses, and payment history.
- Financial Information: Any financial records or transaction details associated with our services.
- Purchase Information: Details of products or services purchased from us, including quantities and prices.
- Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize your device when using our mobile applications.
- Location Data: Geographic data, often obtained through GPS signals, used to provide location-based services.
- Feedback: Your opinions, reviews, and comments provided on our platform or in surveys.
- Social Media Information: Data from social media platforms when you choose to log in or share content from our site.
- Product Information: Details about products or services of interest that you view or purchase on our platform.
We collect this data through various methods: user input forms, browsing activities, device sensors, analytics tools, and third-party service providers.
Cookies
Cookies are small text files stored on your device to enhance your experience on our platform. We use cookies for several purposes:
- Strictly Necessary: These ensure the basic functions of our website, such as allowing you to log in.
- Preference: Remembering user preferences and settings for a personalized experience.
- Analytics: Tracking site usage and gathering analytics data to improve our services.
Users can control non-essential cookies through our Cookie Manager, which allows you to customize your cookie preferences.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by applicable laws. Once the retention period expires or upon request, we delete or anonymize the data.
Security Measures
We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:
- Encryption: We use encryption protocols for data at rest and in transit to secure sensitive information.
- Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.
- Access Controls: Our systems have access controls and permissions to restrict unauthorized personnel from accessing personal data.
Children’s Privacy
Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from them. If you believe we have collected such data by mistake, please contact us immediately, and we will take the necessary steps to rectify the issue.
Your Rights (Subject to Local Laws)
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
- Restriction: Limit our processing of your data in certain circumstances.
- Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Assert your right not to be subjected to automated individual decision-making.
- Appeals/Complaints: File complaints or appeals with our privacy team or relevant regulatory authorities.
To exercise these rights, please contact us using the details provided in the ‘Contact Information’ section below.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and the updated policy will take effect immediately upon posting. We encourage you to review this page periodically for any updates.
Contact Information
If you have any questions, concerns, or requests regarding your privacy or personal data:
- Email: contact@castle-rock-add-adhd-evaluations-therapy.denvermentalhealthcare.com
- Mail: Castle Rock ADD-ADHD Evaluations Therapy, [Address], [City, State, ZIP Code]